General Questions

What services do you offer?

We provide comprehensive psychiatric evaluations, medication management, and integrative, evidence-based treatment. All services are available via secure telehealth for your convenience.

Do you accept new patients?

Yes. We are currently accepting new patients. Availability may vary, and we recommend booking online to view current openings.

What states do you provide telehealth in?

Services are available to patients located in states where the provider is licensed at the time of the appointment. Please contact us to confirm eligibility.

Do you offer psychiatric services in Florida?

Yes. We provide telehealth psychiatric services to patients located throughout Florida

Do you offer psychiatric services in New Hampshire?

Yes. Telehealth services are also available for patients located in New Hampshire

What can I expect from treatment?

Treatment includes a comprehensive psychiatric evaluation, personalized medication management when appropriate, and an integrative approach that considers your overall mental and physical health. All visits are conducted securely via telehealth.

What ages do you treat?

We provide psychiatric care for children, adolescents, and adults ages 6 and older. We have specialized training and experience working with pediatric and adolescent populations.

Are there special requirements for minors?

Yes. Patients under 18 require the involvement and consent of a parent or legal guardian. Additional documentation may be required prior to the initial appointment.

Do you have experience treating children and adolescents?

Yes. We have specialized training and clinical experience in evaluating and treating children and adolescents, using age-appropriate, evidence-based approaches.

Do you offer in-person visits?

At this time, all appointments are conducted via secure telehealth to provide flexible, convenient access to care.

Do you offer online psychiatry near me?

Yes. We provide secure telehealth psychiatric services, allowing you to receive care from the comfort of your home. You must be physically located in a state where the provider is licensed at the time of your appointment.

How quickly can I get an appointment with a Psychiatric Provider?

Appointment availability varies, but we often offer same-day appointments. You can view current availability and book online.

Do I need a referral to see a psychiatrist?

No referral is required. You can schedule an appointment directly.

What conditions do you treat?

We treat a wide range of psychiatric conditions, including depression, anxiety disorders, PTSD, Substance Use Disorders and trauma-related conditions, ADHD, bipolar disorder, and substance use disorders.

Do you treat ADHD in adults and children?

Yes. We provide evaluation and treatment for ADHD in both children and adults, including medication management when appropriate.

Do you treat anxiety and depression?

Yes. We treat a wide range of conditions including anxiety disorders, depression, and related mental health concerns using evidence-based approaches.

Can I get anxiety medication online?

Medication may be prescribed following a comprehensive psychiatric evaluation when clinically appropriate. Prescriptions are not guaranteed and are based on safety and medical necessity.

Do you prescribe Adderall or stimulant medications?

Stimulant medications may be prescribed when clinically appropriate following a comprehensive evaluation. Not all patients are candidates, and treatment decisions are based on safety and clinical judgment.

Can a psychiatric nurse practitioner prescribe medication?

Yes. A board-certified psychiatric nurse practitioner (PMHNP-BC) is licensed to evaluate, diagnose, and prescribe medications for mental health conditions.

What is the difference between a psychiatrist and a psychiatric nurse practitioner?

Both psychiatrists and psychiatric nurse practitioners diagnose and treat mental health conditions, including prescribing medications. Psychiatric nurse practitioners are advanced practice providers with specialized training in mental health care.

Do you prescribe medications?

Yes. Medication management is provided when clinically appropriate as part of a comprehensive psychiatric evaluation and treatment plan.

Do you prescribe controlled substances?

Controlled medications may be prescribed when clinically appropriate and safe. A full psychiatric evaluation is required, and not all patients or conditions are appropriate. Ongoing monitoring and follow-up are required. Requests for specific medications without proper evaluation may result in denial of treatment.

Will you prescribe medications on the first visit?

Medication decisions are made only after a thorough evaluation. While treatment may begin at the first visit, prescriptions are not guaranteed and are based solely on clinical judgment and safety.

Do you offer therapy or counseling?

Treatment may include supportive therapy and evidence-based approaches such as CBT and DBT-informed care. For more intensive psychotherapy, referrals may be provided when appropriate.

How long are appointments?

Initial evaluations typically last 60 minutes. Follow-up appointments range from 20–30 minutes depending on your needs.

What should I expect at my first appointment?

Your initial visit includes a comprehensive psychiatric evaluation covering your symptoms, history, current concerns, and treatment goals. A personalized plan will be developed based on your needs.

Is my information confidential?

Yes. All services are provided through secure, HIPAA-compliant platforms to protect your privacy and confidentiality.

Do you provide emergency services?

No. This practice does not provide emergency or crisis services. If you are experiencing a mental health emergency, please call 911 or go to the nearest emergency room.

Who will I be seeing?

You will be seen by Timothy Wheaton, MSN-Ed, APRN, PMHNP-BC, a board-certified psychiatric nurse practitioner with nearly two decades of healthcare experience.

What patients may not be a good fit for this practice?

This practice may not be appropriate for individuals seeking immediate or urgent psychiatric care, prescriptions without a full evaluation, or solely controlled medications without ongoing treatment. Our focus is on safe, ethical, and comprehensive psychiatric care.

Can I contact you between appointments?

Non-urgent communication may be available through secure messaging. Responses are not immediate, and urgent concerns should not be addressed through messaging.

How are refills handled?

Medication refills are managed during scheduled appointments. Requests outside of appointments are not guaranteed and may require a follow-up visit.

Do you prescribe benzodiazepines or sleep medications?

These medications may be considered when clinically appropriate; however, due to safety concerns, they are prescribed cautiously and are not appropriate for all patients.

Can I use this service if I live outside the state?

You must be physically located in a state where the provider is licensed at the time of your appointment.

What if I am experiencing side effects from medication?

If you experience side effects, contact the office through appropriate channels. Severe or concerning symptoms should be addressed immediately through emergency services.

Is this practice a good fit for me?

This practice is best suited for individuals seeking comprehensive, responsible psychiatric care with a focus on long-term outcomes. It may not be appropriate for those seeking urgent care, one-time prescriptions, or specific medications without evaluation.

Payment Questions

What insurances do you accept?

We accept insurance through Headway. Accepted plans may include:

• Aetna

• Cigna

• UnitedHealthcare

• Oxford

• Oscar Health

• Blue Cross Blue Shield (select plans)

Insurance coverage varies by plan and location. We recommend verifying your benefits through Headway prior to scheduling.

How do I use my insurance?

Insurance appointments must be scheduled through our Headway profile. Eligibility and coverage are verified through Headway before your appointment.

Will my insurance cover the visit?

Coverage depends on your individual plan. Co-pays, deductibles, or out-of-pocket costs may apply. Final costs are determined by your insurance provider.

What if I don’t have insurance or prefer not to use it?

Self-pay appointments are available for individuals without insurance or for those who prefer not to use their insurance due to high deductibles, premiums, or privacy concerns. This allows for more flexible, personalized care without the limitations often imposed by insurance companies.

How much does a psychiatric evaluation cost without insurance?

Self-pay pricing varies depending on the type of appointment. Please refer to our fees section or contact the office for current rates.

Do you offer receipts for reimbursement?

Yes. Upon request, we can provide a superbill that you may submit to your insurance company for potential out-of-network reimbursement. Reimbursement is not guaranteed and depends on your specific plan.

Is a deposit required to book an appointment?

Yes. A deposit is required to secure all appointments.

The deposit is applied toward the total cost of your visit and is required at the time of booking. Appointments are not confirmed until the deposit is received.

How much is the deposit?

• Initial Evaluation Deposit: $150

• Follow-Up Appointment Deposit: $100

The remaining balance is charged at the time of your appointment.

Is the deposit refundable?

Deposits are non-refundable if an appointment is missed or canceled with less than 24 hours’ notice.

If you reschedule with appropriate notice, your deposit may be applied to a future appointment.

What if I don’t want to provide a deposit or card on file?

A valid payment method and deposit are required to schedule an appointment. We are unable to hold or confirm appointments without this information.

Is payment secure?

Yes. All payments are processed through a secure, HIPAA-compliant system to ensure your financial information is protected.

What happens if I miss my appointment?

Missed appointments or late cancellations (less than 24 hours’ notice) may result in forfeiture of your deposit and/or an additional cancellation fee.

What if I am late to my appointment?

Late arrivals may result in a shortened session or need to reschedule. Full fees may still apply depending on the circumstances.

Do I need a credit card on file?

Yes. A valid credit card is required to book and maintain appointments. By scheduling, you authorize charges for services rendered and any applicable fees in accordance with our policies.

What happens if my payment fails?

Failure to provide valid payment may result in:

• Cancellation of your appointment

• Delays in care or prescriptions

• Discharge from the practice if unresolved

Will I be billed later or receive an invoice?

No. This is a self-pay practice, and payment is collected at the time of service. We do not bill patients after visits.

Functional/ Integrative Psychiatry

What does integrative psychiatry mean?

Integrative psychiatry combines evidence-based medication management with a broader, whole-person approach to mental health. This may include attention to sleep, nutrition, lifestyle, stress, and other biological or environmental factors that can impact mental health.

Is integrative psychiatry right for me?

This approach is ideal for individuals interested in a more comprehensive view of their mental health, including both medical treatment and lifestyle factors. It may not be appropriate for those seeking quick or single-visit medication solutions without ongoing care.

Why choose an integrative approach?

Many mental health conditions are influenced by multiple factors, including biology, lifestyle, and environment. An integrative approach aims to address these factors together, supporting more sustainable and individualized outcomes over time.

What is integrative or functional psychiatry?

Integrative psychiatry combines evidence-based medication management with a broader, whole-person approach to mental health. This may include attention to sleep, nutrition, lifestyle, stress, and other biological or environmental factors that can impact mental health

How is this different from traditional psychiatry?

Traditional psychiatry often focuses primarily on diagnosis and medication. An integrative approach still uses evidence-based medications when appropriate, but also considers underlying contributors such as lifestyle, medical conditions, and overall wellness to support long-term outcomes.

Do you still prescribe medications?

Yes. Medications are prescribed when clinically appropriate. An integrative approach does not replace standard psychiatric treatment but enhances it by considering additional factors that may influence your mental health.

Do you offer natural or alternative treatments?

When appropriate, treatment may include discussion of non-pharmacologic options such as lifestyle modifications, sleep optimization, and evidence-informed supplements. These are used thoughtfully and safely alongside standard psychiatric care when indicated.

Are supplements required as part of treatment?

No. Supplements are not required. Any recommendations are individualized and based on clinical appropriateness, patient preference, and safety.

Will I need lab testing?

In some cases, lab testing may be recommended to evaluate potential medical or biological factors that could be contributing to symptoms. This is determined on an individual basis.

Is this approach evidence-based?

Yes. Care is grounded in evidence-based psychiatric practice while incorporating additional factors supported by emerging research and clinical experience.

Can I choose a medication-only approach?

Yes. Treatment is individualized. Patients may choose a more traditional medication-focused approach or a broader integrative plan based on their preferences and clinical needs.

Do you coordinate care with other providers?

When appropriate, care may be coordinated with primary care providers, therapists, or other specialists to support a comprehensive treatment plan.

Is integrative psychiatry right for me?

This approach is ideal for individuals interested in a more comprehensive view of their mental health, including both medical treatment and lifestyle factors. It may not be appropriate for those seeking quick or single-visit medication solutions without ongoing care.

Do you treat ADHD and prescribe stimulant medications?

ADHD evaluations are available. Stimulant medications may be prescribed when clinically appropriate; however, a comprehensive evaluation is required. Documentation, prior records, or additional assessment may be requested. Not all patients are appropriate candidates for stimulant treatment.

Will I need labs, testing, or outside records?

In some cases, labs, prior records, or additional documentation may be required to ensure safe and appropriate treatment. This is determined on an individual basis.

Can I transfer my prescriptions from another provider?

Existing medications will be reviewed as part of your evaluation. Continuation of any medication is not guaranteed and will depend on clinical appropriateness and safety.

How often will I need follow-up appointments?

Follow-up frequency varies depending on your condition and treatment plan. Patients starting new medications or controlled substances typically require more frequent monitoring.

What happens if I do not follow up as recommended?

Ongoing treatment requires appropriate follow-up. Failure to attend recommended appointments may result in delays in care, inability to continue prescriptions, or discharge from the practice.

Do you complete disability, FMLA, or paperwork?

Completion of forms such as disability, FMLA, or other administrative paperwork is not guaranteed and may require an established treatment relationship. Additional fees may apply.

Can you provide letters for emotional support animals (ESA)?

ESA evaluations are not guaranteed and require a clinical assessment. Requests for documentation without an established treatment relationship may be declined.

Do you provide court-ordered evaluations or legal documentation?

This practice does not provide forensic or court-ordered evaluations.

What technology do I need for telehealth?

You will need a smartphone, tablet, or computer with a camera, microphone, and reliable internet connection. You should be in a private location during your appointment.

Substance Use Disorders and Addiction Services

Do you treat addiction or substance use disorders?

Yes. We provide evaluation and treatment for substance use disorders, including alcohol and drug use. Care may include medication management when appropriate, as well as a comprehensive, individualized treatment approach.

Do you offer medication-assisted treatment (MOUD) for opioid use disorder?

Yes. We provide medication-assisted treatment (MOUD) for opioid use disorder when clinically appropriate. This may include medications such as buprenorphine-based treatments (e.g., Suboxone) as part of a comprehensive treatment plan.

What is required to start MOUD treatment?

A full psychiatric and substance use evaluation is required before starting treatment. This may include a review of prior records, substance use history, and clinical assessment to determine if MOUD is appropriate and safe.

Will I receive Suboxone at my first visit?

Treatment decisions are based on a comprehensive evaluation. While medication may be initiated when appropriate, prescriptions are not guaranteed and depend on clinical judgment, safety considerations, and treatment readiness.

Are there requirements to continue MOUD treatment?

Yes. Ongoing treatment typically requires regular follow-up appointments, adherence to the treatment plan, and may include periodic monitoring such as prescription history review or other clinically appropriate measures.

Do you provide Suboxone for maintenance only?

We provide comprehensive treatment for opioid use disorder. Requests for medication without participation in ongoing care and follow-up are not appropriate and may be declined.

Do you treat other substance use disorders?

Yes. In addition to opioid use disorder, we evaluate and treat alcohol and other substance use disorders using evidence-based approaches tailored to each patient.